Privacy policy

Last Updated: February 22, 2026

This Privacy Policy describes how Kawaii Stop LLC (“Kawaii Stop,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit https://kawaiistop.com or use our related services (the “Services”).

We aim to operate transparently and responsibly. If you do not agree with this Privacy Policy, please do not use our Services.

Contact Us
Email: contact@kawaiistop.com
Mail: 30 N Gould St STE N, Sheridan, WY 82801, United States

Information We Collect

We collect information that you provide, information collected automatically, and information from transactions on our store. We collect only what is reasonably necessary to operate the Services, fulfill orders, prevent fraud, and comply with legal obligations.

Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Account login credentials (if you create an account)

  • Customer support messages, files, and attachments you send to us (including photos for returns, delivery issues, or claims)

Payment Information

Payments are processed by third-party providers such as Shopify Payments and/or PayPal. We do not store full payment card numbers. We may receive limited transaction details such as payment confirmations, partial card identifiers, billing details, and fraud-related signals necessary to:

  • Process and reconcile payments

  • Fulfill orders

  • Prevent fraud

  • Handle refunds and disputes

Order and Delivery Information

We collect and retain order-related information, such as:

  • Items purchased, order value, discounts, and shipping method

  • Tracking numbers and carrier delivery confirmations

  • Address validation results and delivery exceptions (e.g., return-to-sender, refused delivery)

  • Records related to returns, refunds, store credit, and cancellations

Information Collected Automatically

When you use the Services, we may automatically collect:

  • IP address and device identifiers

  • Browser type, operating system, and language preferences

  • Pages viewed, timestamps, clicks, and referral URLs

  • Approximate location derived from IP address

Cookies, Pixels, and Similar Technologies

We use cookies, pixels, and similar technologies to operate the store, understand usage, prevent fraud, and measure marketing performance. These technologies may be provided by us, Shopify, and third parties such as Meta (Facebook/Instagram), Google, and TikTok (depending on your settings and our configuration).

You can control cookies through your browser settings. Disabling cookies may impact site functionality.

How We Use Your Information

We use information for the following business purposes:

Order Fulfillment and Account Management

  • Process orders and payments

  • Ship orders and provide tracking updates

  • Manage accounts (if applicable)

  • Administer returns, refunds, store credit, cancellations, and exchanges

  • Send essential service messages (order confirmations, shipping updates, policy notices)

Customer Support

  • Respond to inquiries and troubleshoot issues

  • Verify identity when needed for security and support

  • Maintain records of support communications for quality, fraud prevention, and dispute handling

Security, Fraud Prevention, and Site Integrity

  • Detect and prevent fraud, abuse, and unauthorized activity

  • Protect customers, our store, and payment systems

  • Enforce our Terms, policies, and platform rules

Payment Disputes and Chargebacks

We may process and retain information such as order records, delivery confirmations, tracking scans, address validation results, and communications to:

  • Respond to payment disputes and chargebacks

  • Submit evidence to payment processors, banks, card networks, and dispute platforms

  • Investigate fraud or misuse of dispute processes

  • Establish, exercise, or defend legal claims

Marketing and Promotions (With Opt-Out)

Where permitted by law and based on your preferences, we may send marketing communications by email and/or SMS. You can opt out at any time:

  • Email: use the unsubscribe link in any email

  • SMS: follow the opt-out instructions in the message (e.g., STOP)

Opting out of marketing does not affect service messages related to your orders.

Analytics and Improvement

  • Understand how the Services are used

  • Improve site performance, features, and customer experience

  • Diagnose issues, fix bugs, and prevent crashes

Legal and Compliance

  • Maintain business records for tax and accounting

  • Comply with legal obligations

  • Respond to lawful requests (e.g., subpoenas or court orders)

How We Share Your Information

We share information only as needed to operate our business, provide the Services, and comply with legal requirements.

Service Providers and Shopify Apps

We may share information with trusted vendors and tools that help us operate the store, such as:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping and logistics partners (carriers, fulfillment providers)

  • Customer support and communications tools

  • Email/SMS platforms

  • Analytics and marketing providers (as configured)

  • Fraud prevention and security providers

  • Other third-party Shopify apps you interact with through our store (as installed and configured)

Shipping Protection or Insurance (If Purchased)

If you purchase shipping protection (e.g., “Kawaii Shield” or similar coverage), we may share relevant data with the protection provider to evaluate and process claims, such as:

  • Order details and contact information

  • Tracking information and delivery confirmations

  • Photos or documentation you provide

Dispute and Fraud Partners

If a dispute or chargeback occurs, we may share relevant transaction and delivery evidence with:

  • Banks and card networks

  • Payment processors

  • Dispute resolution platforms

  • Fraud detection providers

Legal, Compliance, and Business Transfers

We may disclose information:

  • To comply with law or legal process

  • To enforce our policies and defend legal claims

  • In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business

“Selling” or “Sharing” Under Certain Privacy Laws

We do not sell personal information for monetary compensation.

Some privacy laws define “sale” or “share” broadly to include certain disclosures for targeted advertising (for example, using advertising pixels). Where applicable, you may have the right to opt out of certain targeted advertising or similar disclosures as described in Your Privacy Rights below.

Legal Bases for Processing (EEA/UK)

If you are located in the EEA/UK, we process your personal information under one or more of the following legal bases:

  • Contract (to fulfill orders and provide the Services)

  • Legitimate interests (security, fraud prevention, improving services, dispute defense)

  • Consent (for marketing where required)

  • Legal obligation (recordkeeping and compliance)

International Data Transfers

We are based in the United States and our service providers may process information in the United States and other countries. If you access the Services from outside the United States, you understand your information may be transferred to and processed in jurisdictions that may have different data protection laws than your location.

How Long We Keep Your Information

We retain information as long as reasonably necessary to:

  • Provide the Services and fulfill orders

  • Maintain business records (tax/accounting)

  • Prevent fraud and protect the Services

  • Resolve returns, refunds, and delivery issues

  • Respond to disputes/chargebacks and enforce policies

  • Comply with legal obligations and defend legal claims

Retention periods vary depending on the type of information and applicable requirements. Account deletion does not automatically delete all records. Where feasible, we delete or anonymize information when it is no longer needed.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no security method can be guaranteed 100% secure, and you use the Services at your own risk.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate action.

Your Privacy Rights

Depending on where you live, you may have rights to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion (subject to legal and operational exceptions)

  • Obtain a copy of certain information

  • Opt out of certain targeted advertising or similar processing (where applicable)

  • Withdraw consent where processing is based on consent

Even if you request deletion, we may retain certain information for:

  • Fraud prevention and security

  • Legal compliance

  • Accounting and tax records

  • Dispute/chargeback defense

How to Exercise Your Rights

To submit a request, contact us at:
https://kawaiistop.com/pages/contact
or email: contact@kawaiistop.com

We may verify your identity before fulfilling requests.

Global Privacy Control (GPC) and Do Not Track

Some browsers and extensions provide opt-out signals such as Global Privacy Control (GPC). Where required by law and supported by our systems, we will honor recognized opt-out signals.

We do not respond to “Do Not Track” (DNT) signals because there is no uniform industry standard for DNT.

Automated Decision-Making

We may use standardized rules and tools (including fraud-detection systems) to help evaluate transactions, prevent abuse, administer returns, and respond to disputes. These tools assist our operations and may support decision-making, and we may apply human review where appropriate.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with an updated “Last Updated” date.

Contact Us

Kawaii Stop LLC
30 N Gould St STE N
Sheridan, WY 82801, United States
Email: contact@kawaiistop.com

How to Review, Update, or Delete Your Data

Submit a request via:
https://kawaiistop.com/pages/contact
or email: contact@kawaiistop.com