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Frequently Asked Questions
Were is Kawaii Stop located?
What are your shipping options and delivery times?
We offer standard and expedited shipping options. Standard shipping typically takes 7-14 business days, while expedited shipping takes 3-7 business days. Delivery times may vary depending on your location.
How can I track my order?
Head on over to our Order Tracker and enter your email and order number OR your tracking number for the latest updates!
What is your return and exchange policy?
We accept returns and exchanges within 15 days of delivery. Items must be in their original condition with tags attached. Please visit our Refund Policy page for more details and instructions on how to process a return.
Can I cancel or modify my order after it has been placed?
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order is processed, we may not be able to make changes.
How can I stay updated on new arrivals and special promotions?
Subscribe to our newsletter and follow us on social media for the latest updates, new arrivals, and exclusive promotions.
Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased on our website. Gift cards are available in various denominations and can be used towards any purchase on Kawaii Stop.
