Important Update for Our Canadian Customers: Potential Package Delays Due to Postal Strike
Hello, Kawaii Fam! 💌
We wanted to take a moment to address an important issue that may impact some of our valued customers in Canada. As you might have heard, Canada Post workers are currently on strike, causing disruptions in mail and parcel services across the country. We know how excited you are to receive your Kawaii Stop goodies, so let’s break down what’s happening, what it means for your orders, and what we’re doing to help.
What’s Happening with Canada Post?
Canada Post workers, represented by the Canadian Union of Postal Workers (CUPW), began a nationwide strike on November 15, 2024. This strike, focused on disputes over wages and working conditions, has disrupted most parcel and mail services. Unfortunately, this includes international shipments like those from Kawaii Stop.
Important Information About Canadian Orders
💔 No Refunds for Shipping Delays: Due to the nature of the strike, we are unable to offer refunds or compensation for delayed shipments to Canada. By placing an order during this period, you are acknowledging and accepting the possibility of longer-than-usual delivery times due to circumstances beyond our control.
📦 Extended Wait Times: Please anticipate delays that could last several weeks, depending on the duration of the strike and the backlog once services resume.
🛒 Order at Your Own Discretion: While we are doing everything we can to ensure timely delivery, we strongly recommend placing orders only if you are comfortable with the potential wait times.
What We’re Doing to Help
At Kawaii Stop, we’re committed to ensuring you still receive your adorable fashion finds with minimal hassle. Here’s how we’re working to help:
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Exploring Alternative Shipping: We’re looking into private courier options to bypass postal delays whenever possible.
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Clear Communication: Our team will provide updates and tracking information so you’re always in the loop.
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Supportive Service: We’re here to answer your questions or concerns—reach out anytime at contact@kawaiistop.com.
Tips for Canadian Customers
🌸 Order Early: If you need your items by a specific date, order as far in advance as possible.
📮 Double-Check Your Details: Make sure your shipping address is accurate to avoid further delays.
📱 Stay Updated: Follow Kawaii Stop on social media and check your email for updates on the situation.
Thank You for Understanding!
We know this isn’t the news you wanted to hear, but we deeply appreciate your patience and understanding as we navigate these uncontrollable circumstances together. Rest assured, we’re doing everything we can to get your packages to you as quickly as possible.
Still looking for your next kawaii obsession? Shop our latest arrivals and prepare for cuteness overload!
Love and sparkles,
The Kawaii Stop Team 💖
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